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Last modified: April 19, 2021
About this Policy
We’ve broken this policy down into the following sections, so you can easily find the details you need.
- Who We Are
- How This Policy Applies
- Who Collects Information
- How We Collect Your Information
- What We Collect
- How We Use Your Information
- How We Share Your Information
- Keeping Your Personal Information Secure
- Your Rights and User Restrictions
- How To Contact Us
- International Users
We are American Society of Clinical Oncology, Inc., (the “Society”), and its subsidiaries and affiliates, including Conquer Cancer, ASCO Association, CancerLinQ, and QOPI Certification Program: collectively, “ASCO”.
- “we/us/our” means ASCO as described above; and
- “third party” means someone who is not you or us.
Our registered office is American Society of Clinical Oncology, Inc., 2318 Mill Road, Suite 800, VA, 22314, USA. We are a not-for-profit corporation and 501(c)(3) registered in the United States of America with the New York Department of State, Division of Corporations under Registration No. 186471, and with the Virginia State Corporation Commission under SCC ID F12257.
- When you visit the Website, including by tracking technologies. Note that “Website” is further defined in Section 13, Glossary.
- Through email, text, other electronic messages, paper registrations, telephone inquiries or communications between you and the Website or ASCO.
- We collect through any other means not referred to above; or
ASCO Pages and Content Managed by Third Parties
The Website may link to or contain certain Third Party Managed Pages hosted, operated, or managed on ASCO’s behalf. Our contracted third-party service providers may directly collect PII and other information from you as necessary or recommended for completing authorized transactions or other engagements you undertake with ASCO on these pages. Examples of these Third Party Managed Pages can be found below in the Glossary.
The Website also makes use of third-party Cookies, Web Beacons, Pixels, and dynamic tags, which may allow third parties to collect information about you and your activities on the Website and provide you, or enable others to provide you, with functionality within our Website, additional personalization, or with advertising. For additional information concerning Cookies, Web Beacons and Pixels, see Section 13, Glossary.
Links to External Sites
Third Party Cookies
Third party websites that you visit from time to time may drop their own Cookies, Web Beacons, Pixels, or other tracking technologies on your browser or device. ASCO is not responsible for the information collected by those third parties or their privacy practices.
We will collect your personal information when you, for example:
- Buy or use any of our products and services;
- Use our network or other ASCO products and services;
- Become an ASCO member;
- Register for a specific product or service;
- Subscribe to newsletters, alerts, community forums, or other services from us;
- Contact us through various channels, or ask for information about an event, publication, product, or service;
- Visit us at an exhibit or event, or reach out to us through an online exhibit or event platform;
- Take part in a competition, award, grant, or survey;
- Use, visit, or browse our Website or other ASCO digital properties;
- Use the Third Party Managed Pages;
- Have given permission to other companies to share information about you; or
- Are the member of a business that we acquire or contract with to provide services.
We may collect information when such information is available from another public source. We also collect information from certain organizations, where appropriate and to the extent we have legal grounds to do so. These include fraud-prevention agencies, business directories, billing calculating agencies, and connected network providers.
The types of information we may collect depend on the ways in which you engage with ASCO as well as the products and services you elect to receive. This may include, where applicable:
- Your name, address, phone and/or mobile number, your date of birth, gender, and email address;
- Your credit or debit card information, information about your bank account and other banking information – for example, we’ll collect the data necessary to process a payment whenever you make a purchase;
- Your location data. For example, a location is derived from your IP address, geolocation, or other data such as a zip code or name of a town or city;
- The content of your contact with us, such as a note or recording of a call you make to one of our customer service centers, an email sent, or other records of any contact with us;
- Your account information, such as payment data, subscriptions you use, membership status, meeting attendance, account numbers or other information related to your account.
- Credential information – we’ll collect passwords, hints, and similar security information used for authentication and access to accounts and services;
- Your preferences for particular products, services, communications, event registrations, and lifestyle activities based on how you use our products and services (personalization);
- See the “Cookies” section for details on what we collect using Cookies, Web Beacons, Pixels, and other technologies, including digital advertising.
- Your browsing history. Based on your browser and device settings, ASCO may collect the categories of our Websites you have browsed on your device(s), e.g., Research & Progress, Advocacy, Policy, Meetings, or Membership, and use these interests to send you personalized marketing or advertising. We may also collect information on the website you were on before and after you visited our Website. You can opt-out of targeted advertising through Cookies and by updating your preference center. See, Section 10, “Your Rights and User Restrictions”.
- Information we obtain from other sources, such as fraud-prevention agencies, publicly available sites, and from other data providers. This includes demographic data, interest-based data, and internet browsing behavior.
- Responding to your questions or providing information that you request.
- Providing you with products, services, information, or subscriptions you select, including associated benefits and relevant information.
- Providing you with account notifications.
- Managing membership, volunteer, purchase, and registration functions.
- Carrying out our obligations and enforcing our rights arising from any contracts entered between you and us, including for billing and collection.
B. ASCO’s Legitimate Business Interests. We use your information in connection with ASCO’s legitimate business interests: including, without limitation, fraud prevention, maintaining the security of our network and services, direct marketing, personalizing your experience with us, expanding the reach of our membership and educational information and opportunities, and improving our Website, products, and services. This also includes use of your Non-Personal Information (“NPI”) (see Section 13, Glossary). The NPI we automatically collect from you is generally used to render, administer, and improve the Website, our services, and our business. It helps us to improve our Website and to deliver a better and more personalized service. Purposes for which we may use your information include, but are not limited to, the following:
- Presenting our Website and its contents to you.
- Helping dynamically generate content on web pages or in newsletters.
- Statistically monitoring how many people are using the Website or interacting with communications from us.
- Tracking generic user behavior.
- Determining the popularity of certain content.
- Helping us evaluate the purpose for which our users undertake certain activities, including those listed immediately above.
- Restricting underage use of our services.
- Speeding up your searches and facilitating log-in and navigation, including using session timers.
- Enabling us and our advertisers and social media partners to display online or printed advertisements to appropriate target audiences, including through Online Behavioral Advertising.
- Storing information about your preferences, allowing us to personalize content you may be interested in.
- Locating member practices and practice locations for non-members, searching for members in the ASCO Membership Directory and in our Find a Cancer Doctor Database, allowing meeting attendees and exhibitors to search for one another, offering institutional licensing, and for compliance purposes.
- For other commercially reasonable purposes, including measuring advertising and promotional effectiveness and assessing which areas of the Website to remarket to you after you leave our site.
- To advise you of products, services, or information that may be available through ASCO.
- To notify you about Website maintenance, updates, changes, and new features, including products or services we offer or provide through the Website.
- To allow you to participate in interactive features on our Website.
- To solicit user feedback to assess user-satisfaction or other needs and interests.
• To help us in creating new tools, features, and services.
To monitor performance of our website and user experiences in order to trouble-shoot errors and performance issues and respond more effectively to customer inquiries.
To offer you live assistance and other tools designed to improve your experience on our Website.
Whenever we rely on this lawful basis to process your data, we assess our business interests to make sure they are legitimate, that our use is reasonably necessary for the applicable purpose, and does not materially impact your privacy rights. Additionally, in some cases you have the right to object to this processing. See also, Section 10, “Your rights and User Restrictions”.
C. Compliance with a Mandatory Legal Obligation. We use your information in compliance with mandatory legal obligations, including for example accounting and tax requirements, or as may be required by law enforcement agencies, government bodies, regulatory organizations, courts or other public authorities, or any other third party or body where such disclosure is required to satisfy any applicable law, or other legal or regulatory requirement .
D. Consent. We use your personal information when you give us consent to do so. When you give your consent for the processing of your personal information, you will be given details on the scope of use and how to change your mind at any time. Consent may be withdrawn or modified at any time. Visit Section 10, “Your rights and User Restrictions” for more information.
In addition to the above use cases, we may lawfully process your personal information for the following purposes:
- Use of Third Party Cookies and Other Tracking Technologies
The Website makes use of automatic data collection technologies including first and third-party cookies, log files, Web Beacons, Pixels, dynamic tags, and/or other technical means (we refer to these collectively as “Cookies”), including through Google advertising services. We may use these technologies to collect information about your online activities over time and across third party websites or other online services to deliver content and advertising tailored to your interests, both on the Website and on third-party websites (including but not limited to search engines and social media websites). This practice is commonly known as “Online Behavioral Advertising.”
The third parties who provide us with third-party Cookies, may use these technologies to collect information about you when you use the Website to provide you with advertising based on your visit to the Website or to collect impressions data regarding the efficacy of advertising placed with us. Third parties, including those operating our Third Party Managed Pages, may have the ability to link the information they collect about you when you use the Website with other information they collect about you elsewhere on the Internet or information about the device you are using. Third parties may also collect information about your online activities over time and across different websites and other online services or mobile devices and may use this information to provide you with Online Behavioral Advertising or other targeted content.
We currently use a Cookie consent manager, providing you with more transparency about the types of Cookies we place on our website and how they function, and granting you more control over how your data is used. You can update your preferences at any time by clicking here or visiting the “Cookies” link at the bottom of our Website. Please remember that Cookie preferences are browser and device specific, which means that each time you use a different browser or device, you will need to set your preferences on that specific browser or device. ASCO reviews our Cookie consent manager settings on a periodic basis to capture and react to new Cookies and changes in Cookie performance on our Website, so please be aware that any such changes will be reflected in the consent manager on the next available update. Our Cookie consent manager addresses Cookies we place (including third-party cookies we place) on our Website – it does not address Cookies that may be placed on your browser or device by Third Party Managed Pages or by third parties unaffiliated with ASCO based on your prior or subsequent browsing history.
Please contact our Privacy team should you have any questions or concerns.
- Disclosure of Information to Third-Party Vendors and Service Providers
ASCO has engaged third-party vendors and service providers to provide services in connection with the Website, outreach for our programs and services, and to help us manage our web presence and improve performance. We may share PII or other information with these third-party vendors and service providers as necessary so that they may provide the services for which they have been engaged. PII and other information submitted to ASCO through Third Party Managed Pages are also shared with the relevant third-party vendor as necessary for completing authorized transactions. For additional information on “PII” see Section 13, Glossary.
- In addition, some of the content and services on the Website, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and technology and application providers.
- Some of our advertisers may participate in the Facebook/Nielsen program, which helps advertisers improve their measurement of advertising effectiveness. If you are a Facebook user and access a page on our site containing an ad from a participating advertiser, you can learn more about this program and find out how to opt out from Facebook and Nielsen. Similar social media platforms or services may have similar programs. You are encouraged to review the privacy practices of your email providers and social media providers.
- Social Networking
- Research and Analytics
Analytics are used to, for example:
- Conduct market research and carry out research and statistical analysis including to monitor how members use our networks, products and services;
- Frame our marketing campaigns and personalization efforts; and
- Provide reports to third parties (such reports do not contain information which may identify you as an individual).
Where applicable, we share information about you with:
- Our subsidiaries and corporate affiliates, including Conquer Cancer, CancerLinQ, ASCO Association, and QOPI Certification Program;
- Partners, suppliers, vendors, and agents involved in developing or delivering the products and services you’ve ordered or used, or the benefits attendant to those products and services (e.g., member benefits), including those operating our Third Party Managed Pages;
- Companies who are engaged to perform services for, or on behalf of, ASCO or its affiliates;
- Exhibitors and sponsors of our events;
- Law enforcement agencies, government bodies, regulatory organizations, courts or other public authorities if we must, or are authorized to by law; and
- A third party or body where such disclosure is required to satisfy any applicable law, or other legal or regulatory requirement.
- Promotional Offers from ASCO and Third Parties
When you register, you may be asked whether you want to receive special announcements and future communications by email. If you check “yes” (or the equivalent) but change your mind at any time in the future and no longer wish to receive correspondence by email, you will be able to opt-out of these services. See Section 10, “Your rights and User Restrictions”, or email our Privacy team.
ASCO rents mailing lists to third parties seeking to reach ASCO customers with information related to oncology, cancer care, and other healthcare issues. ASCO provides customer names and preferred addresses (home or work as specified by each individual customer) to list renters that may be used only for a mail piece approved by ASCO. Phone numbers and fax numbers are not made available for purchase or rental. Email addresses are not released to any third party except service providers who act on behalf of ASCO, unless individuals have taken action warranting the sharing of their information (e.g., lead retrieval as a result of visiting booths at one of our meetings). ASCO reserves the right to send email communication to customers on behalf of a third party, subject to approval by ASCO. ASCO customers have the ability to opt-out of such mailings and email communications, resulting in such customer's name and address not being included in mailing list rentals and customer's email address being excluded from third party communications.
We occasionally survey visitors to our Website. Survey responses are used in aggregated, de-identified form to help us understand the needs of our visitors so that we can improve our site. The information may be shared on a de-identified and/or aggregated basis with third parties with whom we have a business relationship. While you may always decline to share personal information, if survey respondents provide personal information (e.g., personal email) in a survey, it is shared only with those people who need to see it to respond to the question or request, or with third parties who perform data management services for our Website, product or service. Those third parties have agreed to keep all data from surveys confidential.
- IP addresses
The Web server automatically collects the Internet Protocol (IP) address of the computers and devices that access our Website. By itself, an IP address merely indicates which computer or device sent a query, which is not PII. Only when correlated with information like user logs, query patterns, and other contextual information do IP addresses potentially convert to PII. Typically, we use this information in aggregate form to understand how our Website or advertisements are being used and to analyze how we can better serve visitors. See Section 13, Glossary, for additional information on PII.
- ASCO Career Center
Because the ASCO Career Center™ is a career site, it gives job seekers the option of posting their resumes to our database. There are two ways to post a resume.
- Non-Searchable Submission
You can store your resume in our database but elect to exclude your resume from searches by potential employers. Excluding your resume from database searches means that you can use it to apply for and respond to individual job postings, but employers will not have the ability to search it.
- Searchable Submission
You will have the option to allow your resume to be searchable by potential employers. Selecting this option permits all parties with access to our searchable resume database to have access to your resume.You may remove your resume from the database and change the status of the resume from searchable to non-searchable, and vice-versa, at any time by updating your profile page on the ASCO Career Center™.
We cannot and do not guarantee that third parties will not, without our or your consent, gain access to our resume database. You hereby expressly: (a) acknowledge that registered employers and other third parties who gain access to the database with or without our or your consent may retain a copy of your resume, even if you subsequently change the status to non-searchable; and, (b) agree that in no event shall ASCO be responsible or liable for the retention, use, duplication, distribution, or privacy of resumes in these instances.
- Event Management
ASCO also uses certain data elements to conduct event management, event data services, and for crime prevention efforts. These use cases include:
- Sharing with event co-sponsors
- Enabling attendees to participate in event technologies, such as
- Sharing with third parties involved in the event process (e.g., hotel booking companies)
- Sharing with exhibitors at the event through badge scanning onsite at the event where you physically present your badge for scanning, or through online equivalents. Exhibitors can contact you directly through email when you have initiated contact, such as through a virtual booth or otherwise, or indirectly through the Find a Colleague service (which does not allow direct access to your contact information).
- Collecting information concerning compliance with our event policies.
- When you visit our premises or events, we may also collect information about you on CCTV as part of our security and crime prevention measures
Once your data has been shared with a third party, ASCO no longer has direct control over that information, but we require our event related vendors to agree to follow applicable law including, where applicable, GDPR.
For our online events, we rely on our legitimate business interest to collect and use your personal information and to share such information with exhibitors, sponsors, and third parties affiliated with the events. These exhibitors, sponsors, and third parties have information or services that may be beneficial to our event attendees. Sharing your information enables these exhibitors, sponsors, and third parties to contact you about the event and the information or services they make available in connection with the event. The information shared with these exhibitors and sponsors will be limited to your name, email address, what you clicked on, and the date and time you accessed the exhibitor/sponsor information. ASCO may offer meeting attendees, exhibitors, and sponsors the opportunity to obtain a roster of meeting attendees. Meeting rosters will contain attendee names. If you have any questions or concerns, or if you would like to be excluded from this arrangement, please email our Privacy team.
- Chat and Troubleshooting Technologies
Our Websites may contain “live chat” technologies that you can elect to interact with in order to troubleshoot your experience on the website or find information, products, and services more easily. Additionally, we use tracking technologies that record user sessions on an anonymous basis solely for the purpose of troubleshooting Website performance, including identifying and correcting functionality and performance issues.
Access to data and technology relating to user information is password-protected and limited to authorized personnel and those vendors that require access to the information in order to furnish services to ASCO and our customers. In addition, ASCO uses industry-standard technology to keep users’ information secure while residing on ASCO’s servers. We have specialized security teams who regularly review and improve our measures to protect your personal information from unauthorized access, accidental loss, disclosure, or destruction.
Communications over the internet (such as e-mails) are not secure unless they have been encrypted. Your communications may go through several countries before being delivered, as this is the nature of the Internet. We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
We will never ask for your secure personal or account information by an unsolicited means of communication. You are responsible for keeping your personal and account information secure and not sharing it with others.
Our Website may provide links to third-party websites and Third Party Managed Pages. We cannot be responsible for the security and content of such third-party websites. Please be sure to read that company’s privacy and cookies policies before using or putting your personal information on their site. The same applies to any third-party websites or content you connect to using our products and services.
- Your California Privacy Rights
ASCO is a non-profit organization. California Civil Code Section 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email our Privacy team or write us at American Society of Clinical Oncology, Inc., 2318 Mill Road, Suite 800, Alexandria, Virginia 22314, Attn: Privacy or Security Officer.
- Right to Correct Personal Data
You have the right to have information held about you corrected if it is not accurate. If what we hold on you needs updating, or you think it may be inaccurate, please contact our ASCO Customer Services team:
Monday–Friday, 8:30am–5:00pm (ET)
2318 Mill Road, Suite 800
Alexandria, VA 22314
P: 888-282-2552, 703-299-0158
- Right to Access Personal Data
You have the right to make a request for a copy of the personal data that ASCO holds about you. To make this request as an individual or an authorized third party, you can contact our ASCO Customer Services Team at the above-referenced contact information.
- Right to Object to Use of Personal Data
You have the right, in certain circumstances, to object to ASCO processing your personal information. If you have questions about this right, please contact our ASCO Customer Services Team at the above-referenced contact information.
- To Opt-Out of Marketing Messages
If you no longer want to receive marketing messages from ASCO, you can elect to opt out of all marketing communications or only selected methods (e.g., email, phone or post).
There are various ways to opt out:
- Contact our ASCO Customer Services Team
Monday–Friday, 8:30am–5:00pm (ET)
2318 Mill Road, Suite 800
Alexandria, VA 22314
P: 888-282-2552, 703-299-0158
- Click the link at the end of a marketing email to unsubscribe from that type of communication;
- Use the Email Subscriptions link within an e-mail to access the appropriate preference center, and update your preferences there;
- Log in to your ASCO.org profile and select "Email Preferences" under "Settings" to control those communications sent directly by ASCO; or
- Email our Privacy team.
Opting out does not mean that you will not still receive service-related messages, other communications from us regarding transactions you undertake with us(including fulfillment of benefits associated with those transactions), or messages that we have another lawful basis for sending. You may continue to receive those (unless we have indicated otherwise). If you do not wish to receive personalized marketing, or you subsequently change your mind, email our Customer Service team.
Please recognize that Third-Party Managed Pages (and their products and services) may have their own preference centers for communications with you relating to those specific products and services (e.g., our Journal subscriptions or MyConnection forums). If any questions arise, email our Customer Service team or our Privacy team so that we can discuss your preferences.
- How to Lodge a Complaint
- Right to restrict use of your data
If you feel data we hold on you should not be processed in a particular way or for a particular purpose, please contact our Customer Services team to discuss your rights. In certain circumstances you will have the right to ask us to restrict processing.
- Right to erasure
ASCO strives to only process and retain your data for as long as we need to. In certain circumstances you have the right to request that we erase personal data of yours that we hold. If you feel that we are retaining your data longer than we need, it is worth first checking that your contract with ASCO has been terminated, which you can do with Customer Services. If your contract with ASCO has been terminated, then we may still have lawful grounds to process your personal data.
- ASCO Restrictions: Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on our Website. We do not knowingly collect PII from children under the age of 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please email our Privacy team.
ASCO and the Website is based in the United States and, regardless of where you access the Website, the information collected as part of that use will be transferred to and maintained on servers located in the United States. Any information we obtain about you will be stored in accordance with U.S. privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By using the Website, you consent to this collection, transfer, storage, and processing of information to and in the United States in accordance with the foregoing.
If you are an International User, the GDPR (and related international regulations) requires ASCO to inform you of its use of automated decision-making tools. ASCO uses various tools, such as Google Analytics® and Adobe Analytics Cloud (https://www.adobe.com/privacy/marketing-cloud.html), to track your online activities to provide you with tailored advertising. You have the right not to be subject to decisions based solely on automated processing, including profiling.
Non-Personal Information (“NPI”). Information that may relate to an individual but does not by itself identify that individual. For example, browser information is Non-Personal Information, as is information such as gender, age, city, and physical location, when not linked with other PII. NPI may be “re-identified” through certain processes by linking it to PII relating to the same individual.
Personally Identifiable Information (“PII”). Any representation of information that permits the identity of an individual to whom the information applies to be reasonably inferred by either direct or indirect means. Further, PII is defined as information: (i) that directly identifies an individual (e.g., name, address, SSN or other identifying number or code, telephone number, email address, etc.) or (ii) by which an organization intends to identify specific individuals in conjunction with other data elements, i.e., indirect identification. (These data elements may include a combination of gender, race, birth date, geographic indicator, ASCO Member ID and/or other descriptors). Additionally, information permitting the physical or online contacting of a specific individual is the same as PII. This information can be maintained any form. For the purposes of GDPR, PII includes personal data as defined by GDPR.
Web Beacons or Pixels (also often referred to as “clear GIFs,” “pixel tags,” “1-by-1 GIFs,” “Single-Pixel GIFs,” “1 x 1 Pixels” or “clear Pixels”). Pages of the website and our e-mails may contain small electronic files known as web beacons that permit us and/or third parties to collect NPI during your visit to the Website. For example, Web Beacons may be used to count the number of users who have visited a page or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). Web Beacons send information back to their home server (which can belong to the host site, a network advertiser, or some other third party) from the users’ Browser, such as the IP address, the URL of the page on which the beacon is located, the type of Browser that is accessing the site, and information stored in any Cookies on the users’ computer previously placed by that server. Web Beacons can also be used to place a Cookie on the users’ Browser. Third parties who provide us with web beacons or pixels may have the ability to link the information they collect about you when you use the Website with other information they collect about you elsewhere on the Internet, including but not limited to your PII or information about the device you are using.